Accommodation and tourist facilities in Hokkaido are implementing countermeasures that follow industry guidelines and the “New Hokkaido Style” promoted by Hokkaido to prevent the spread of COVID-19.
This site presents the COVID-19 countermeasures of accommodation and tourist facilities so that visitors can enjoy traveling in Hokkaido with a peace of mind.
This site only presents facilities that have registered. Infection prevention countermeasures are updated on a daily basis and information is subject to change. For the latest information, please confirm directly with the corresponding facility.
Announcement
- We publish our website in Traditional Chinese.
- "Hotel Torifito Otaru Canal" facility information has been added
- "Winkel Village" facility information has been added
Countermeasures for preventing COVID-19
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List of COVID-19 countermeasure details
Staff countermeasures / Requests to customers- Thorough implementation of the following for employees and staff: wearing of mask and face shield, washing of hands, disinfection of hands, regular body temperature check, and management of health
- Requests the following of customers: wearing of mask, washing of hands, and disinfection of hands
Disinfection Countermeasures- Alcohol for hand disinfection is made available
- Regular disinfection of areas in contact with multiple people
- Disinfection and sanitization of guest rooms
Ventilation Countermeasures- Regular ventilation within the facility
- Ventilation before and after usage of guest rooms
Crowd Countermeasures- By reservation only
- Prior limitation on the number of accepted guests (through reservation time, etc.) to avoid crowding
- Limitation on the number of accepted visitors in tourist facilities, etc.
- Regulation of queues and other guidance to maintain distance between customers
- Limitation on the number of people that can board of service shuttles, etc.
Reception and Front-desk Countermeasures- Installation of plastic curtains or acrylic boards
- Contactless or non-face-to-face check-in, check-out, or entry are available
- Medical questionnaire upon check-in or entry
- Filling up of questionnaire upon check in or entry
Dining Countermeasures- Installation of plastic sheets between seats, tables, and food to prevent air-borne infection
- Buffets have been changed to set menus
- For buffet services, dishes are provided in small plates or are served by staff
- For buffet services, implementation of countermeasures such as the provision of individual serving tongs or spoons and disposable gloves
- Room-service meals are available
- Limitations on the entry to dining area and length of stay
- Disinfection of tables before and after dining
Bathroom Countermeasures- Bed bath disinfection of fixtures within the bathroom
- Limitation on the entry to public baths
Information on Countermeasures- Facility-specific countermeasures (information available on the "New Hokkaido Style" security declaration, etc.)