Information on COVID-19 countermeasures

Hiyama Esashi Hotel Terakoya

Staff countermeasures / Requests to customers
  • Thorough implementation of the following for employees and staff: wearing of mask and face shield, washing of hands, disinfection of hands, regular body temperature check, and management of health
  • Requests the following of customers: wearing of mask, washing of hands, and disinfection of hands
Disinfection Countermeasures
  • Alcohol for hand disinfection is made available
  • Regular disinfection of areas in contact with multiple people
  • Disinfection and sanitization of guest rooms
Ventilation Countermeasures
  • Regular ventilation within the facility
  • Ventilation before and after usage of guest rooms
Crowd Countermeasures
  • By reservation only
Reception and Front-desk Countermeasures
  • Installation of plastic curtains or acrylic boards
  • Medical questionnaire upon check-in or entry
Dining Countermeasures
  • Limitations on the entry to dining area and length of stay
Information on Countermeasures
  • Facility-specific countermeasures (information available on the "New Hokkaido Style" security declaration, etc.)