Information on COVID-19 countermeasures

Teshikaga Kussharo Prince Hotel

Staff countermeasures / Requests to customers
  • Thorough implementation of the following for employees and staff: wearing of mask and face shield, washing of hands, disinfection of hands, regular body temperature check, and management of health
  • Requests the following of customers: wearing of mask, washing of hands, and disinfection of hands
Disinfection Countermeasures
  • Alcohol for hand disinfection is made available
  • Regular disinfection of areas in contact with multiple people
  • Disinfection and sanitization of guest rooms
Ventilation Countermeasures
  • Regular ventilation within the facility
  • Ventilation before and after usage of guest rooms
Crowd Countermeasures
  • Prior limitation on the number of accepted guests (through reservation time, etc.) to avoid crowding
  • Limitation on the number of accepted visitors in tourist facilities, etc.
  • Regulation of queues and other guidance to maintain distance between customers
  • Limitation on the number of people that can board of service shuttles, etc.
Reception and Front-desk Countermeasures
  • Installation of plastic curtains or acrylic boards
  • Medical questionnaire upon check-in or entry
  • Filling up of questionnaire upon check in or entry
Dining Countermeasures
  • Installation of plastic sheets between seats, tables, and food to prevent air-borne infection
  • Buffets have been changed to set menus
  • For buffet services, dishes are provided in small plates or are served by staff
  • For buffet services, implementation of countermeasures such as the provision of individual serving tongs or spoons and disposable gloves
  • Limitations on the entry to dining area and length of stay
  • Disinfection of tables before and after dining
Bathroom Countermeasures
  • Bed bath disinfection of fixtures within the bathroom
  • Limitation on the entry to public baths
Information on Countermeasures
  • Facility-specific countermeasures (information available on the "New Hokkaido Style" security declaration, etc.)
  • Implementation of the "Hokkaido Corona Alert System" and information for visitors
  • Information for visitors regarding the "COVID-19 Contact-Confirming Application (COCOA)"